Refund policy

30-day money-back guarantee

If your cat isn't calmer within 30 days of delivery, email us at [support email] with your order number and we'll refund you in full. You don't need to send the collar back.

If your order arrives damaged or wrong, email us a photo within 30 days of delivery and we'll send a replacement or refund you, whichever you prefer.

Refunds go back to your original payment method within 5 to 10 business days of approval.