Contact
Questions? We're happy to help.
Ask us about fit, shipping or your order. Send a message below and we'll reply by email, usually within one business day.
-
Message us
Use the form below. Add your order number if you have one.
-
Where's my order?
Your tracking link is in your shipping email. Orders arrive in 7 to 15 business days.
-
30-day money-back guarantee
Not calmer within 30 days? Full refund, no need to send it back.
Questions
Quick answers
How fast does it work?
Every cat is different. Some owners see a change in a day or two, others after a couple of weeks. For a known event like a vet visit or a move, put the collar on 3 to 5 days ahead.
Will it fit my cat?
One size fits all cats: 15 in (38 cm), cut to fit. Fasten with a two-finger gap and trim the rest.
Is it safe for kittens?
It's made for cats over 12 weeks old. It has a breakaway clasp that releases if the collar catches on something. Fit it with a two-finger gap and check the fit for the first few days.
Does it smell?
Yes, a light lavender scent. It's strongest when you first open the tin, so let the collar air out for an hour before you fit it.
Reviews
What cat owners say
- 4.6/5average rating
- 90%rate it 4 or 5 stars
- 186ratings from cat owners
- 30 daysmoney-back guarantee
4.6
186 ratings
Customer photos
-
Oct 16, 2026
I don't understand how this works, but it does - it was a little creepy at first, it seemed like my cat's personality changed. i only use it when he needs to travel or when i clip his nails, but it works very well.
Buyer
-
Jun 3, 2026
Works great uses it for separation anxiety an it works great will purchase more,
Buyer
-
Feb 18, 2026
everything is correct and it seems to be working
V.
-
Apr 2, 2026
Fast and efficient, I recommend it.
Buyer
-
Mar 6, 2026
Super
Buyer
-
Apr 10, 2026
I loved the smell and it really works; I put it on and it relaxed me a little while later. Now I'll see if it really lasts for two months.
Buyer
-
May 5, 2026
I need to check its effectiveness; I will make an assessment in a few days after seeing the improvements in the cat's condition.
Buyer
-
Jan 20, 2026
It arrived earlier, I've already put it on to see if it works well to calm the cat's heat. Does anyone know if it works well?
M.
-
Dec 17, 2025
The order has been received. Visually it looks good, the rest will be seen during use... I recommend.
R.
-
Apr 1, 2026
It arrived faster than expected, everything is in good condition and has a very nice smell.
Buyer
-
Jan 21, 2026
Leash to calm nervous or stressed kittens. Comes with 1 leash in a metal box.
L.
-
Nov 11, 2025
This is the third time I've bought, my little panthers fit very well.
M.
-
Jul 8, 2026
It fulfills its function and lasts a maximum of 1 month.
M.
-
Mar 5, 2026
Excellent quality, highly recommended, 5 stars
Buyer
-
Nov 4, 2025
arrived in good condition and quickly
A.
-
Aug 22, 2026
Received, not sure how calming it is
R.
-
Nov 26, 2025
The fourth one I bought is okay.
Buyer
-
Apr 8, 2026
It's perfect, 100% recommended.
Buyer
-
Aug 15, 2026
Works well for the cat so far
N.
-
Jun 19, 2026
Good product and effective.
Buyer
-
Apr 24, 2026
Great, it works very well.
Buyer
-
Jun 17, 2026
Fast shipping good 👍 item
Buyer
-
Feb 12, 2026
Everything as described 🙂
Buyer
-
Feb 9, 2026
very good for its price
Buyer
-
Mar 23, 2026
Have not used it yet
Buyer
-
Feb 25, 2026
excellent product
Buyer
-
Nov 21, 2025
brilliant
L.
-
Nov 19, 2025
Perfect
Buyer
-
Jan 28, 2026
well...
Buyer
-
Jan 18, 2026
Works
Buyer
-
May 26, 2026
Great
Buyer
-
Feb 7, 2026
The can was completely dented. It was for a gift but I couldn't deliver it in that condition.
A.
-
May 23, 2026
I don't know if it really works, but my cat is calm.
A.
-
Apr 5, 2026
It smells really good.
Buyer
-
Jan 26, 2026
I have to try
Buyer
-
Nov 11, 2025
Bomm
B.
-
Aug 12, 2026
Unfortunately, it didn't work with my cat, but I can't say whether the product itself doesn't work or if her case will only be resolved with medication. She is very nervous; I tried this collar before taking her to the vet. The positive aspect was that it's a very comfortable collar, my cat adapted quickly, it just didn't work to calm her down. It comes in a sealed package and is easy to put on, but it has a slightly strong initial smell.
Buyer
-
Nov 10, 2025
just right for his neck, I didn't have to cut it. It has a lavender smell. My cat is still just as bad as before, the effect wasn't what I expected.
M.
-
Nov 19, 2025
It has a very strong smell like lavender, I don't think it does anything, it just perfumes your pet's neck. I'm not going to use it, it seems toxic.
D.
-
Sep 24, 2026
I didn't notice any difference before and after using the collar.
Buyer
-
Mar 9, 2026
I received it today, but I don't know if it works.
Buyer
-
Feb 6, 2026
Hello, I only received 3 instead of 4.
Buyer
-
Mar 25, 2026
does not work at all, scam
Buyer
-
Nov 14, 2025
I don't notice that it calms my cat at all. Additionally, it has a very strong smell that ends up bothering me while breathing inside the car. And after wearing it for a while, even if I take it off my cat, the smell stays in its fur for several hours.
Buyer
-
Jan 25, 2026
I received the order in an unprotected bag, so the order arrived damaged, the can was dented, which makes it difficult to open for that reason.
R.
-
Apr 22, 2026
It does nothing and has no smell.
Buyer
Ratings and reviews from buyers of this same collar, collected before Lullacat opened. Some were translated into English. Reviews from Lullacat orders will appear here as they come in.
Our promise
Try it for 30 days, or your money back.
Put it on before the next vet visit, car ride or houseful of guests. If your cat isn't calmer, you get a full refund.
No need to send it back.